Family Support Services
ElderNest is a specialised support network dedicated to helping families navigate the challenges of caring for loved ones living with dementia, Parkinson’s disease, and related conditions. We understand that caregiving can often feel overwhelming, isolating, and emotionally draining. That’s why our mission is to ensure no family faces this journey alone. Through remote support, expert coaching, and personalised guidance, we empower caregivers with the knowledge, confidence, and reassurance they need to provide the best possible care while safeguarding their own wellbeing.
Our Approach
ElderNest brings together compassionate expertise and practical solutions to meet families wherever they are in their caregiving journey. By offering remote sessions, we make specialised care accessible and flexible, eliminating the stress of travel while ensuring ongoing, consistent support. Whether families need professional coaching, care navigation, companionship, or health-focused activities, we create a personalised pathway that adapts to their needs.
At the heart of ElderNest is a simple philosophy: caregiving is not a burden to carry alone, it is a shared responsibility, strengthened by the right support, resources, and understanding.
Monthly Membership
Our monthly membership is £495 per care recipient and includes all of the services outlined below. More than just practical support, it is a lifeline for families who may feel overwhelmed or uncertain about how best to care for their loved one. We understand that every family’s journey is unique, and that navigating care can often feel isolating. That’s why our membership is designed to offer not only guidance and resources, but also genuine companionship, reassurance, and moments of joy. By joining, families can feel confident that they are not alone, that there is a caring team by their side, helping to nurture connection, comfort, and peace of mind every step of the way.
Caregiver Coaching & Education
Caring for a loved one can be rewarding, but it can also be emotionally and physically demanding. That’s why we provide tailored coaching and educational workshops designed not only to equip caregivers with practical strategies, but also to offer the reassurance, confidence, and emotional support they need to feel less alone on their journey.
One-on-One Caregiver Coaching:
Our personalised coaching sessions address the real challenges caregivers face every day, whether it’s safely assisting with mobility, finding new ways to communicate with compassion, or navigating the complexities of dementia-related behaviours. We offer guidance that is practical, empathetic, and rooted in understanding.
Caregiver Education Workshops:
Through engaging, interactive workshops, caregivers gain valuable knowledge on essential topics such as medication management, fall prevention, and memory care. These sessions are designed to build confidence, reduce stress, and create a supportive learning environment where families can share experiences and solutions.
Counselling Sessions:
For families seeking ongoing support, our monthly package includes two private coaching and counselling calls, weekly check-ins by email or text, and access to practical tools and resources. This consistent support system provides caregivers not only with guidance and reassurance, but also a safe, confidential space to process emotions, reduce stress, and strengthen resilience.
At the heart of our coaching, counselling, and workshops is a simple promise: to walk alongside caregivers with compassion, helping them feel capable, supported, and confident in providing the best possible care for their loved one.
Remote Care Coordination
Navigating the healthcare system, managing appointments, and keeping track of endless paperwork can feel overwhelming, especially when families are already focused on the wellbeing of a loved one. We provide more than structure and coordination; we offer peace of mind, clarity, and a supportive hand to guide families through what can otherwise feel like a maze of information and decisions.
Care Navigation & Appointment Support:
From arranging telehealth visits and scheduling in-person appointments to creating thoughtful care plans, we ensure that nothing slips through the cracks. Our team works closely with families to streamline communication with healthcare providers, so they can focus less on logistics and more on being present with their loved ones.
Paperwork & Benefits Guidance:
Forms, benefits applications, and medical records can be daunting to manage. Our expert guidance helps families stay organised, access the support they’re entitled to, and reduce the stress that often comes with administrative tasks. By lightening this load, we give families more time, energy, and emotional space to share meaningful moments with their loved ones.
Family Outings & Companionship
Meaningful human connection is at the heart of emotional well-being and cognitive vitality. Our mission is to nurture that connection by offering not only enriching companionship but also thoughtfully designed, stimulating activities that spark joy, curiosity, and engagement.
For our monthly members, we provide complimentary access to a variety of cultural and family-oriented experiences, including musicals, theatre performances, and other uplifting events. These outings are more than just entertainment, they are carefully chosen opportunities that promote sensory and emotional stimulation, help trigger treasured memories, and foster moments of authentic connection.
Research shows that shared cultural experiences like music and theatre can reduce anxiety, ease agitation, improve communication, and strengthen social bonds. The familiar melodies, engaging narratives, and collective energy of the audience create a profound sense of belonging and continuity, linking the present to cherished moments of the past.
By combining personalised companionship with access to meaningful shared experiences, we aim to enhance overall quality of life, reduce loneliness, and cultivate a true sense of community. Our approach supports not just cognitive health but also the joy and fulfilment that come from being seen, heard, and connected.
Virtual Companionship Calls:
Friendly conversations, storytelling, reading, or shared music experiences.
Cognitive Stimulation Sessions:
Memory games, puzzles, and guided brain exercises to promote mental agility.
Creative Sessions:
Music, art, or gentle movement sessions designed to bring joy and self-expression.
Health & Lifestyle Support
We provide holistic, person-centred support tailored to the unique needs of individuals living with Parkinson’s, dementia, and related conditions. Our approach goes beyond symptom management, we focus on preserving dignity, promoting independence, and enhancing quality of life, while giving families peace of mind that their loved one is supported in meaningful and effective ways.
Parkinson’s-Friendly Exercise & Movement Programmes:
Gentle, carefully structured sessions are designed to improve balance, flexibility, strength, and mobility. By promoting physical activity in a safe and supportive environment, these programmes help individuals maintain independence, reduce the risk of falls, and build confidence in their daily movements.
Speech & Voice Practice Sessions:
Communication is essential for connection, and we help individuals strengthen their voice, improve clarity, and practice safe swallowing techniques. These sessions not only support physical function but also empower people to express themselves, reducing frustration and fostering closer bonds with family and friends.
Nutrition & Meal Planning Guidance:
We provide practical, easy-to-follow advice on brain-healthy diets and simple meal routines that fit into everyday life. Our guidance also helps families navigate the complexities of managing medications alongside food, ensuring that nutrition becomes a source of strength, comfort, and wellbeing.
At the heart of everything we do is the belief that every person deserves to feel valued, capable, and connected. Our tailored support helps individuals thrive, while giving families the reassurance that they are not alone in their caregiving journey.
Check-In & Ongoing Support
We understand how important it is for families to know their loved one is safe, supported, and cared for. That’s why we offer reliable check-ins that provide not only peace of mind, but also meaningful connection and reassurance for both families and their loved ones. These touchpoints help reduce worry, strengthen trust, and create a sense of security in daily life.
Wellbeing Check-In Calls:
Through short video or phone calls, we offer gentle reassurance, friendly reminders, and light safety monitoring. For loved ones, these calls can brighten the day and provide comfort through conversation. For families, they are a reliable way to know that essential needs are being met and that their loved one is never truly alone.
Comprehensive Family Coaching Sessions:
Caregiving can feel overwhelming, but no family should navigate it on their own. Our robust coaching package includes weekly one-on-one sessions, unlimited text and email support, and customised resources tailored to your unique situation. We provide guidance for daily challenges, tools for long-term planning, and compassionate encouragement every step of the way, helping families feel more confident, supported, and less isolated.
At the heart of these services is our commitment to building stronger connections, reducing stress, and giving families the reassurance that their loved one is cared for with dignity and kindness.
Care Home & Services Advice
Choosing the right care home or external support service is one of the most difficult and emotional decisions a family can face. The process can feel overwhelming, balancing practical considerations like costs and care levels with the deep desire to ensure a loved one feels safe, respected, and truly cared for. At ElderNest, we provide independent, personalised guidance so families can make confident, informed choices without feeling alone in the process.
Our Advisors:
- Take time to truly understand the individual’s needs, preferences, personality, and family budget.
- Clearly explain the differences between care options, whether residential, nursing, respite, or in-home support, so families know what each involves.
- Offer unbiased, compassionate recommendations on suitable care homes, day centres, or community services.
- Help families prepare thoughtful questions to ask during visits or virtual tours, ensuring they know what to look for and what to expect.
- Provide practical guidance on contracts, costs, and daily care standards, so there are no surprises later on.
This service is more than just advice, it is a partnership. We walk alongside families during one of the most significant transitions they will ever face, offering clarity in place of confusion, reassurance in moments of doubt, and hope that the right choice can provide both safety and dignity for their loved one.
Why Families Choose ElderNest
At ElderNest, we collaborate with a trusted network of highly qualified and motivated professionals who bring specialised expertise, compassion, and a shared commitment to transforming the caregiving experience. Each partner is carefully selected for their knowledge, experience, and values, ensuring families receive the highest standard of support and advice.
Compassion with Expertise – We understand that caregiving is not only about medical needs but also about love, patience, and emotional resilience. That’s why we combine professional knowledge of care with genuine empathy for the daily challenges families face. Our guidance is rooted in both expertise and heartfelt understanding, helping families feel supported, heard, and respected.
Flexible, Accessible Support – Caregiving rarely follows a 9–5 schedule, and we know how difficult it can be to fit extra appointments into already busy lives. Our remote sessions are designed to meet families where they are, whether by phone, video, or email, removing logistical barriers and making it easier to access support at the right time.
A Holistic Approach – True care means looking at the whole picture. We support not only the person receiving care but also the wellbeing of the caregiver and the wider family. By addressing emotional health, practical needs, and family dynamics together, we create balance and resilience so no one feels left behind.
Unbiased Guidance – Choosing care options can be stressful, especially when families worry about hidden agendas. Our Care Home & Services Advice is entirely independent, meaning our only priority is what’s best for you and your loved one. Families can feel reassured that every recommendation is made with integrity, compassion, and a deep commitment to their needs, not commissions or external pressures.
Affordability with Choice – Our transparent monthly membership of £495 per care recipient includes all of the services outlined above. We offer exceptional value by giving families unlimited access to our full range of unique services. Rather than facing unexpected costs, families can confidently plan care within a clear, predictable budget. This model ensures that support is both affordable and comprehensive, allowing loved ones to benefit from companionship, coaching, wellbeing activities, care navigation, and more, without worrying about additional hidden fees. Families can focus on what matters most: quality time, peace of mind, and knowing that every resource they need is available whenever they choose to use it.
ElderNest is a trusted partner, a guide, and a source of strength for families facing the challenges of dementia and Parkinson’s care.
We walk alongside families at every stage of the journey, from the earliest signs of memory loss or mobility changes to the complex realities of long-term care. Our role is not only to provide practical solutions but also to offer reassurance, clarity, and hope during moments of uncertainty.
As a trusted partner, we provide families with unbiased advice, reliable expertise, and compassionate guidance, ensuring they feel supported in making decisions that balance dignity, safety, and quality of life. As a guide, we illuminate pathways that may otherwise feel overwhelming, whether that’s navigating healthcare systems, choosing a care home, or understanding new behaviours and symptoms. And as a source of strength, we empower caregivers with the confidence, tools, and encouragement they need to continue providing loving, patient, and effective care without losing themselves in the process.
With ElderNest by their side, families know they are never alone, never without answers, and never without support, because caregiving, while deeply challenging, can also be a journey of connection, resilience, and profound love.